Here is a snapshot of how it all works:
All of our US-based coffees will be listed here. If you are interested in samples or in reserving coffee, you can make a request via our U.S. Cropster Hub store or directly to Jordan, email@example.com.
You can reserve coffee with us via phone or email to firstname.lastname@example.org or email@example.com. An order confirmation will be sent to you detailing the coffees, amounts, prices, etc. for your approval, at which point the stock will be “reserved” for you.
In regards to shipping, we’d be happy to assist in coordinating shipping for you! Notify your Nordic Approach sales contact before paying for coffees.
We require payment up front for coffee shipments and releases. We can hold in-stock coffees for up to 30 days free of charge. Any reservations that go beyond 30 days are subject to a 1.5% financing charge to cover our costs, and reservations may be cancelled if not followed up.
We offer Net 30 terms to those have completed at least three orders with us. We accept payment via wire transfers, credit cards and checks.
The coffees in our U.S. store are for North America-based roasters only and are currently warehoused at Continental Terminals in New Jersey. Pick up address for coffees is the following:
Continental Terminals Warehouse
200 Middlesex ave
Carteret NJ 07008
If you are interested in taking the mystery out of your coffee purchasing, having a consistent portfolio and staying seasonal you may want to consider Purchase Planning with us! You can learn more about Purchase Planning here.
Please get in touch with us if you have any questions!
U.S. Terms & Policies
We require payment up front of coffee shipment/release. We are a small company, without a lot of financing, and so we are using almost our financing to buy fresh coffees. We can hold in-stock coffees for up to 30 days free of charge. Any reservations that go beyond 30 days are subject to a 1.5% financing charge to cover our costs, and reservations may be canceled if not followed up.
We offer Net 30 terms to those have completed at least three orders with us. We accept payment via wire transfers and checks.
We aim to be as simple, professional, and transparent in the way we do business as possible. If you have questions about our payment policies, ask Jordan!
We are happy to send samples to any roasters who are interested, free of charge. All samples are sent from our lab in Oslo, Norway via Fedex/UPS and usually arrive within 3-4 working days (USA). You will receive a confirmation email with the tracking number of your parcel.
Our standard sample size is 100g green — this should be sufficient for one roast if you have a standard 100g sample roaster. We are also happy to send 30g roasted samples, lovingly roasted in Oslo on our Probat or ROEST sample roasters.
We will send landed samples of green coffee (i.e. samples from the bags as they are in the US warehouse) if the coffee has already arrived. If we send pre-shipment samples it will be marked on the bag label.
Please note that in many cases, especially with pre-ship samples, our supplies are limited. Often we will only have 500g or less of pre-ship samples of new coffees. We will do our best to accommodate requests for more samples when possible.
Please note: We can only accept coffee orders and sample requests from roasters and not private individuals. While we appreciate your enthusiasm for exceptional coffees (we really, really do!) our supplies are limited.
We stand behind all of our coffees — each one is cupped and approved in our lab upon arrival. If any coffees arrive in worse condition than the original sample, we will immediately contact anyone who has made a reservation and try to find an alternative or release the reservation.
Any coffees that arrive below our standard are immediately discounted and put on our Special Offer list. These are initially great coffees, with great prices paid to farmers, and in most cases still, have a lot of the positive attributes that made us buy them in the first place. We think that they can still have a place in blends and other uses, and we believe that it is better to immediately discount them than wait around for them to get old.
Terms & Conditions (in plain English):
Our coffee is stored at Continental NJ. We can arrange shipment to your door or simply prepare the coffee for collection and transport arranged by you.
Payment must be received in advance of shipment or release.
Terms and conditions (in technical legal-ese):
Delivery terms: FOT (free on truck) Continental Terminal
Payment terms: Net cash against invoice upon delivery.
Pick up/release: Immediately after receipt of payment.
Payment for the coffee on the order confirmation should be made within 30 days. In the case of delayed payment, 1,5% interest rate per month will be charged.
Conditions: As per conditions of the ECSC (European Contract for Spot Coffee): http://www.assocaffe.it/data/uploads/Contratti_europei.pdf